*Updated on Monday 23rd March 2020*
During this difficult time we are all facing with Coronavirus, we at Hifi Gear would like to ensure the safety of our staff, customers, friends & family by taking extra precautions.
The Hifi Gear store in Hereford will be Open for Pre-Booked Demo's Only for the time being, with limited access to the public to ensure a safe and clean working environment. We will be open for;
- Pre-Booked Demo's (Please call us on 01432 354921)
- Click & Collect Orders
- Order Shipping
Our opening hours will be between 10am & 4:30pm for the time being. This time will be used to ensure that our shop is clean, hygienic & safe for both our customers & staff.
We would also like to thank all of our customers for their understanding in this difficult time, as while we will try our best to operate as usual, this may not always be possible.
Our website is currently fully operational, with online orders being dispatched and completed as usual. We have many products currently in-stock and available for next-day delivery (Mainland UK). This will continue until we hear otherwise from either the government or our couriers (DPD). While we do keep many products in-stock, many manufacturers are currently encountering delays and shortages so some orders may take slightly longer than usual. We will be sure to contact every customer with updated stock & delivery information and do our best to keep everything running smoothly.
In-store, we will ensure that all surfaces, including card machines, door handles & desks are wiped with antibacterial wipes and spray throughout the day and all staff will wash their hands on a regular basis. We are also following a 'no handshake policy' at the moment but will still operate in our usual friendly manner with a smile.
Our website is still fully operational with deliveries taking place as usual, however, this may change with potential delivery & restocking delays.
Once again, we'd like to say thank you to our customer's for their continued support.
Jamie, Ryan, Charlie, Phil & Tonya