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Naim Audio Repair

Local Delivery

Please note - Items for repair must be taken to, or shipped to, our store in Hereford, HR4 9BW

 

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Naim Repair

Naim Audio offer a repair service for almost every item they have ever manufactured (spare part availability dependent). As a certified Naim Audio retailer, we are able to return your equipment to the Naim factory in Salisbury for a repair by their highly qualified engineers. This repair comes at a set cost for any repair and service work (Excluding DR and other upgrades). This listing is for repairs ONLY, Combined Repair & Service available at an additional cost.

To return your Naim equipment for repair, please contact us on 01432 354921 and arrange a date to drop your equipment off with us at our store in Hereford, HR4 9BW. We will then contact Naim to arrange a repair and service of your much-loved HiFi equipment.

Please be aware that equipment can only be sent back to Naim in an original 'drop tested' box. If you have misplaced, destroyed or damaged your original packing, Naim will provide a new one at an additional cost. Please call us if you require a new box as the price is dependent on your specific model.

Please call 01432 354921 or email info@hifigear.co.uk for details.

 

Product Banding

Band 1 Sundry items Legacy product updates, product inspection/testing, bleeding
logo/display replacement
Band 2 Mu-so 1st Generation / Minor works Mu-so/Qb 1st generation, PSC, PSC-2, Sub-Assemblies, Update
Voltage Conversions, Stageline, Phono Stage Prefix, Headline, HeadlineDin, Legacy Streamer Displays, Mechanical switches
Band 3 Mu-so 2nd Generation / Entry Level Products Mu-so/Qb 2nd Generation, Hicap (all variants), Flatcap (all variants),
Nait 5i, Nait 5i-2, Nait 5si, NAP 90 v2, NAP 100, NAC 92, NAPST,
SNAPS, NAXO & SNAXO (all variants),
Band 4 Analogue 1 NAC 12/S, NAC 22, NAC 32/-5, NAC 42/-5, NAC 62, NAC 72, NAC 82,
NAC 102, NAP 110, NAP 120, NAP 135, NAP 140, NAP 150, NAP 150x,
NAP 155xs, NAP 200, NAP 160, NAP 180, NAP 250 (olive), NAPSCD,
NAT 01, NAT 02, NAT 03, NAT 101, Supercap (all variants), CD5si, NAC
112, NAC 112x, NAC 122x, NAC 152xs, NAC 202, (NAC82 & 52 pots 8
upgrade availble on request, before S/N 126147), NVC TT, NPX TT. 
Band 5 Analogue 2 NAC 52, NAC 252, NAC 282, NAIT XS (all variants), NAP 250-2, NAP
250-DR, NAP 300, NAP 6-50, NAPS 300, NAPSA, NAPSA-2, NAPV
145, NAPV 175, NAT 05, NAT 05xs, Superline (Service not available),
Supernait (all variants), XPS (all variants).
Band 6 Legacy Streamers NaimUniti, NaimUniti 2, SuperUniti, UnitiLite, UnitiQute, UnitiQute 2,
NAC-N 172 xs, NAC-N 272, DAC, DAC V1, ND5 XS, NDS (Service not
availble), NDX
Band 7 Legacy Servers HDX, UnitiServe, NS01, NS02, NS03
Band 8 New Uniti and Streamers Uniti Atom, Uniti Atom HE, Uniti Star, Uniti Nova, Uniti Nova PE, Uniti
Core, NDX 2, ND5 XS 2
Band 9 New Classic NSC 222, NSS 333, NAP 250, NPX 300, NAC 332, NAP 350, Solstice
Turntable
Band 10 500 Series Products CD555 (Service not available), NAC 552, NAP 500, NAP 500-DR,
NAPS 500, NAPS 552, NAPS 552-DR, NAPS 555, NAPS 555-DR

Who is Naim?

Naim Audio has a special place in British audio, thanks to its founder and inspirational leader Julian Vereker, a hugely talented mechanical and electronic engineer with a passion for, amongst many things, music. Founded in 1973, Naim has always had a firm philosophy of music first, measurements second - each Naim product is extensively auditioned as part of the product development process to make sure that it delivers clear, emotional music-making ability. Naim products are designed to bring the closest facsimile of a live music event into your home listening environment, to give you maximum pleasure from your music collection.

 

UK Delivery

Providing your item is in stock, the order is usually dispatched within 24 hours. Postage and packing is completely free for orders over £99*. Out of stock items will be dispatched as soon as they become available, which can take between 4 to 21 days      

UK Delivery orders are sent via our couriers' DPD Local on a next-day-delivery service and usually take between 1 and 3 days. 

          

Local Delivery

Certain manufacturers disallow mail order for their products, however a local delivery may be possible.

We offer a local delivery service for a large number of our products. After your order has been placed, a member of the Hifi Gear team will contact you to arrange a convenient date and time for your local, personal delivery.

 

Click & Collect

We offer a free ‘Click & Collect’ service on all items. As soon as your order has been completed and is ready for collection a member of our team will be in contact with you. Orders can be collected from our store at 11 King Street, Hereford, HR4 9BW.

 

Please use this link to find more detailed delivery information or contact us for more details

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